Terms of Service

Terms of Service

Last Updated: March 17, 2025

1. Scope of Services Shrouf Dental House provides professional dental services to the residents of The Villages and surrounding Florida communities. All clinical treatments and diagnoses are performed by licensed dental professionals, including Dr. Isaac M. Alshrouf and associated clinical staff.

2. Automated Messaging Terms By interacting with our website or "Opting-In" via our digital forms, you authorize Shrouf Dental House to send automated text messages (SMS and MMS) to the phone number provided.

  • Consent: Consent is not a condition of purchase or treatment.
  • Cost: Message and data rates may apply depending on your mobile carrier plan.
  • Frequency: Message frequency varies based on your appointment schedule and specific inquiries.
  • Opt-Out: Text STOP to cancel or HELP for customer support.

3. Scheduling & Cancellation Policy Appointment slots are reserved specifically for you. While Shrouf Dental House does not currently charge a missed appointment fee, we request a minimum of 24-hour notice for any cancellations. This courtesy allows our clinical team to serve other patients who may be in need of urgent care.

4. Automated Systems & Administrative Tools Our practice utilizes automated administrative tools to facilitate 24/7 scheduling and respond to basic patient inquiries. These tools are intended for administrative convenience only and do not provide medical advice, diagnosis, or treatment.

5. Limitation of Liability Shrouf Dental House is not responsible for delayed or undelivered messages resulting from carrier network issues or technical failures beyond our control. Information provided on this website is for general informational purposes and does not establish a formal doctor-patient relationship until a clinical examination is performed. Carriers are not liable for delayed or undelivered messages.

6. Age Requirements and Restrictions By using our website and opting into our SMS services, you represent and warrant that you are at least 18 years of age. Our services are intended for use by individuals 18 years of age or older. If you are under 18, you are not permitted to use this website or register for SMS communications.

Shrouf Dental House uses this campaign to send appointment reminders, schedule confirmations, promotions, discounts, and follow-up care instructions to existing patients. We also send responses to patient-initiated inquiries about dental services such as implants and general care.

You can cancel the SMS service at any time. Just text "STOP" to the 352-268-9119. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at visit@shroufdentalhouse.com or  (352) 600-1834

Carriers are not liable for delayed or undelivered messages

As always, message and data rates may apply for any messages sent to you from us and to us from you. Messages frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy:  https://www.shroufdentalhouse.com/privacy-policy